Job Opportunity: Field Operations Engineer - Subsea/Submarine Cable Landing Stations

Overview

We are seeking a highly skilled and motivated Field Operations Engineer specializing in Subsea/Submarine Cable Landing Stations to join our clients dynamic team in Singapore. This role is critical in ensuring the seamless operation and maintenance of advanced submarine cable infrastructure. If you are a proactive professional with expertise in SDH, DWDM, and Ethernet technologies, and thrive in a fast-paced environment, we invite you to apply.

Responsibilities

• Provide operations and maintenance support for network equipment, including DWDM/SDH/Ethernet/IP/MPLS, transmission equipment, and submarine cable landing stations’ SLTEs.
• Troubleshoot and resolve Level 1 faults in network equipment or customer circuits, collaborating with NOC technicians and local service providers to ensure timely resolution.
• Support service delivery and provisioning for Carrier/Metro Ethernet, SDH/DWDM, IP/MPLS, Voice, and international customer/backbone circuits.
• Perform installation, commissioning, and upgrades of transmission/DWDM, IP/MPLS, Ethernet, and other network devices as per project plans.
• Assist in submarine cable repair operations, including PFE operations and COTDR testing, in coordination with cable repair ships.
• Maintain accurate inventory of hardware assets, update OSS/BSS tools, and adhere to internal/external audit requirements.
• Participate in rotational shift duties and 24/7 standby responsibilities, with frequent travel to multiple Points of Presence (PoPs) within Singapore and occasional travel to overseas sites in Malaysia, Indonesia, Thailand, Vietnam, Bangladesh, and Brunei.
• Execute network circuit migrations, including physical/optical layer migrations, to support infrastructure upgrades.
• Coordinate certification field-level testing and collaborate with technical teams for issue resolution.
• Monitor environmental performance to ensure minimal network interruptions and optimize facility maintenance costs.
• Drive innovation and transformation in network operations, ensuring efficiency and availability.

Qualifications

• A minimum of 2 years of relevant experience in network operations or a related field.
• Strong understanding and working knowledge of SDH, DWDM, Ethernet technologies, and submarine cable system operations.
• Proficiency in using network testing equipment such as SDH/DWDM, Ethernet, OTDR, and COTDR.
• Proven experience in network project implementation and circuit/equipment migration.
• Excellent analytical and troubleshooting skills with the ability to adapt to unfamiliar challenges.
• Ability to multitask, work under pressure, and perform tasks with minimal supervision.
• Willingness to travel frequently within Singapore and occasionally to overseas locations.
• Flexibility to work rotational shifts and provide 24/7 standby support.

Day-to-Day

• Conduct routine maintenance and troubleshooting of network equipment.
• Collaborate with internal and external teams to resolve network issues and ensure service delivery.
• Perform field-level testing and support network upgrades and migrations.
• Maintain accurate records of network operations and hardware inventory.
• Travel to various PoPs and network sites for operational and maintenance activities.
• Monitor and optimize facility infrastructure to ensure reliability and cost efficiency.

Benefits

• Opportunity to work in a high-impact, high-growth global operations function within a rapidly evolving industry.
• Collaborate with a dynamic and customer-focused leadership team.
• Gain exposure to cutting-edge technologies and innovative projects.
• Professional development opportunities in a challenging and rewarding environment.