Principal Architect Telco API

Brief Description

Our Bridge Members Operators are embracing digital transformation to offer innovative network services through Telco APIs to developers, ISVs and enterprises. We are in search of the next generation of leaders to help us drive forward this agenda at an alliance level. The Principal Architect Telco API will focus on the definition, design and implementation of new Telco services based on APIs leveraging on the 5G Network of Bridge Members Operators. This position requires expert knowledge and competence in Telco core network with a focus on 5G, CPaaS software architecture, edge computing, as well as IT domain covering cloud technologies, API lifecycle management and platform business model.

Key Responsibilities

• Drive the architecture and design of Telco APIs solutions and new products, with a view to integrate with numerous Telco core networks and other OSS / BSS systems (provisioning and Billing IT integration)

• Creating the Design/Architectural standards that define guidelines, service design principles, and patterns to build robust, reliable, and secure services that expose stable, well-documented and easy-to-use APIs to Telco customers.

• Providing end to end architecture for publishing API’s including tools.

Ensuring that the different design aspects are covered: Transport protocols (HTTP etc.); API protocol (REST etc.); service runtime libraries; reliability, observability, security, data privacy.

• Facilitating or actively participating to workshops or meetings among cross-functional teamsto gather requirements, presenting, and validating solutions as a technical expert.

• Research and evaluate emerging technology and recommend roadmap and long-term technical strategy.

• Collaborate, co-develop solutions with Telco Architects within Bridge Alliance Operators but also with international Telco partner and forums, and possibly contribute to Telco APIs publications and forums.

• Clearly describes architecture, design strategies, standards, technical specifications, business benefits, opportunities and threats. Routinely builds and presents executive and external materials, including white papers.

• Actively contributes to industry publications and professional forums.

• Provide strong leadership to drive CPaaS transformation program (CPaaS 2.0) around Telco APIs, including the management of processes, automation, best practices, documentations, in accordance with required security and ICT policies, standards, guidelines and procedures

• Coach/guide teams to jumpstart mobile-related software development with hands-on approach to engineering solutions around the platforms.

• Provide guidance on best practices to Telco IT and Network teams including business propositions and solution mapping from product use case to technical network design perspectives.

• Manage and influence business and technical stakeholders in use case design and development approach.

Key Job Requirements

• Master degree in Electrical/ Electronics Engineering, Computer Science or equivalent with more than 10-15 years of experiences in designing, optimising and managing large scale telecommunication providers

• Deep understanding of telco network architectures, technologies, services, service-based architecture and network automation, for fix network and mobile 4G/5G, and deep technical understanding of Voice & Messaging products (IMS, SMS Aggregation).

• Knowledge of full stack API Management Platform with good insights of the offerings from industry players. Good understanding of the enabling components to build API Marketplace, packaging of APIs as a product and the monetization of API Products.

• Strong knowledge of cloud architecture (private cloud, multi-cloud, hybrid cloud), software- defined networking, 3GPP standards, network virtualization, containerization and their application to PaaS and IaaS technologies, and security fundamentals

• Ability to develop technology architecture roadmap, strategy, migration implementation plans, by working in a consultative manner with cross-functional stakeholders

• Ability to work with vendors, hyperscalers and 3rd party suppliers to drive consensus

• Knowledge in agile software development and ability to apply DevOps concepts such as Infrastructure-as-Code, CI/CD; and Configuration Management

• Proven track record of integrating security principles of APIs, RESTful APIs, event driven architecture, microservices, SSO, OAuth, IAM, Zero Trust, etc. and owning and creating complete secure architecture

• Knowledge of HTTP2 protocols and relevance in 5G Service based architecture.

• Knowledge of 4G-LTE/IMS network and outstanding inter-personal skills (ability to collaborate and influence others to problem-solve) and expert in 5G architecture.

• Exceptional documentation skills that can clearly articulate technical designs, issues and constraints, procedures, and network assessments.

• Strong communication skills and a positive attitude

• Strong analytical and problem determination/resolution skills.

• Excellent problem-solving skills and thorough knowledge of network

• Self-motivated, Self-Reliant, Self-Starting, Go-Getter, Attitude of ownership, and a strong desire to learn

• Works well in an engineering environment that requires communication and collaboration with fellow team members, and cross function and multi-cultural teams

Associate Director, GTM CPaaS 

Overview 

The Associate Director, GTM CPaaS shall drive the Partner and Channel Sales and represents Bridge Mobile  Pte Ltd in the entire range of Bridge products and services to assigned partners, though may focus on a  specific solution or product set (such as Bridge’s CPaaS Platform).  

He/She will win, maintain and expand relationships with Bridge Member Operators (BMOs) and is  responsible for achieving indirect sales targets, partner readiness and partner recruitment objectives.  

The role carries a partner sales quota and requires working closely with our BMOs to drive, develop and  accelerate opportunities.  

Operating at a strategic level, the candidate will define the partner strategy in his territory to build  comprehensive partner coverage in the market.    

Job Description  The Associate Director, GTM CPaaS shall be responsible for the followings:   

Establishes productive, professional relationships with key personnel in assigned partner accounts.  

Closely coordinates company executive involvement with partner and end customer as appropriate. 

Proactively leads a joint partner planning process that develops mutual performance objectives,  financial targets, and critical milestones.  

Proactively assesses, clarifies, and validates partner needs on an ongoing basis.  

Assists partners in their customer engagements to help position, promote and sell Bridge’s CPaaS  Platform. 

Sells through partner organizations to end users in coordination with partner sales resources.  

Jointly sell with partner organizations in early Go‐To‐Market phase or for complex deals.  

Achieves assigned sales quota (Indirect / Partner Sourced Sales) in the territory. Achieves  intermediate metrics for partner‐driven sales activity, client meetings, and opportunities. 

Develops and executes partner account plans that meet company standards. 

Monitors performance of partners and coaches them to higher levels of success. 

Maintains high partner satisfaction ratings that meet company standards. 

 Completes required training and development objectives within the assigned time frame. 

 Manages potential channel conflict with other firm sales channels by fostering excellent  communication internally and externally, and through strict adherence to channel rules of  engagement.  

 Leads proposal development efforts that best address end user needs, while coordinating the  involvement of all necessary company and partner personnel.  

 Ensures partner compliance with partner agreements.  

 Drives adoption of company programs among assigned partners.     

Job Requirement 

 Bachelor's Degree in Engineering, Computer Science, or equivalent, MSc/MA is a plus. 

 6+ years of demonstrated experience in a similar role with a strong focus on indirect sales and  channel development for a software / CPaaS platform product company. 

 Track record of achieving targets for with partner recruitment, enablement, opportunity generation  and revenue. 

 Excellent knowledge and experience of the workings of reseller, systems integrator and  Telecommunication ecosystem. Past relationships and network is a plus. 

 Excellent verbal and written communication skills (English) and able to interact with technical and  business counterparts both within and outside the company. 

 Team player with positive attitude.     

* Starting salary will commensurate with the number of years of work experience.    Interested applicants please send in your CV to recruitment1@bridgealliance.com, stating your current and  expected monthly and annual salaries.    Personal Data Protection Clause    By submitting your application, you consent to the use of your personal data, contained in this application  and in any other documents that you may submit in connection with your application for employment (“the  said documents”), for the purpose of appraising your suitability for employment and if unsuccessful, for the  retention and use of your said personal data for the purpose of considering you for future vacancies for a  period of six months from the date of this application. You hereby also undertake that you have obtained  the consent of the persons whose personal data you have provided in the said documents that you may  submit their personal data in connection with your application for the purposes indicated herein. You  hereby also give consent for the referees that may be listed in this application to be contacted for the  purpose of obtaining professional references to consider your suitability for employment.    For more information on our PDPA policy, please visit https://www.bridgealliance.com/personal‐data‐ protection‐policy